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Scammers are not only found in garage door industries. Anyone can take advantage of customers regardless of the industry they belong to. Since a garage door repair job is highly technical, entrusting the job to someone who is only after your money can pose serious threats. There are ways you can spare yourself from the headache and gain peace of mind by hiring a legitimate company.
1.Interview multiple candidates
While it may be tempting to hire the first prospect you come across, this is not a good practice because it only increases the risk of getting scammed. Searching for a garage door repair company you can trust should take time. It should not be rushed or you will end up dealing with fake garage door technicians. Getting multiple bids is the way to go because it helps you to weigh your options.
Be sure to compare apples to apples. Find out about the services offered. Are the companies offering 24-hour service? Do they have a warranty? How long have they been in the industry? These questions will help you decide if you are exploring the best options.
2. Verify critical information
Some companies will convince you by providing fake credentials. Without verifying the details, you might fall prey to these companies’ schemes. It is important that you do your due diligence by checking critical information. You need to review the physical address that the company provided to find out if it really exists. You can verify the address using Google Maps or Google Street View. If you are dealing with a bogus company, you will be provided with a fake address that you cannot track down.
Aside from the physical address, you should also ask for the company’s official website. A reliable company should have a website. While you can easily judge a company by the way the website was made, not having any website at all should leave you skeptical. You also have to be aware of the company’s online reputation.
You can check this by conducting online research via Google or any search engine. If you see negative reviews from past customers, do not immediately reject the company. Find out how they resolve the issue. While you cannot please everyone, knowing how a company handles disputes will help you make an informed decision.
3. Ask for recommendations
Another way that you can find a trustworthy garage door repair company is by asking friends or family for recommendations. The best thing about asking for recommendations is that you will get honest opinions about a company. If a friend or neighbor has recommended a company to get the job done, it means that they were able to obtain great service. No one will ever recommend an unreliable company. You can ask for more recommendations and narrow down your selection based on the criteria you set.
4. Check BBB ratings
It is hard to tell when a company is telling the truth about their reputation and qualification unless you dig deeper into their credentials. When you go to the Better Business Bureau website, you will be able to verify whether or not a company has received a lot of negative reviews or complaints.
This is going to be a great starting point for you to decide whether you should push through with hiring the company. The lack of accreditation and poor rating are all indicators that you should not consider hiring the garage door company. You will know that a company is well respected in the industry if it has a strong rating and accreditation. BBB can guide you into searching for a good garage door repair Southlake company you can rely on.